By using our website, you agree to the collection and use of information in accordance with this policy.
Your privacy is important to us, and this document outlines how we collect, use, and protect your personal information.
Who We Are
Our website address is: https://palettesynthi.com. Palette Synthi™ LLC is a multimedia platform and e-commerce site blending culinary arts, history, and technology. For privacy-related concerns, contact us at policies@palettesynthi.com.
What Personal Data We Collect and Why
We collect the following personal information to provide and improve our services:
- First and last name
- Mailing address
- Email address
- Phone number
We also collect billing and credit card information for completing transactions and may collect anonymous demographic information, such as age and gender.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and the browser user agent string for spam detection. An anonymized string created from your email address (a hash) may be sent to Gravatar to check if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/.
Media
If you upload images to the site, avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from images on the site.
Contact Forms
We retain contact form submissions for customer service purposes for up to 6 months but do not use the information for marketing unless explicitly agreed to by you.
Cookies
Our website uses cookies to improve your experience. For detailed information, visit our Cookies & Media page.
Analytics
We use third-party service providers, like Google Analytics, to analyze and monitor site usage. You can opt out of Google Analytics tracking by visiting Google Analytics Opt-out.
Who We Share Your Data With
We only share personal data with third parties to provide our services or as required by law. These third-party services include:
- Akismet (Anti-spam)
- MailerLite (Email marketing)
How Long We Retain Your Data
We retain personal data only as long as necessary. Examples include:
- Comments: Indefinitely for spam detection and moderation.
- Contact form entries: Up to 6 months.
- Analytics data: Up to 1 year.
Your Data Rights
If you have an account or left comments, you can request an export of your personal data or request its erasure. Note: Some data may be retained for legal or security purposes.
How We Protect Your Data
We employ encryption, secure hosting, and regular security audits. Access to your personal data is restricted to authorized personnel bound by confidentiality agreements.
Data Breach Procedures
If a data breach occurs, we will notify affected users within 72 hours. Procedures include internal reporting systems and direct user contact mechanisms.
Third-Party Data
We may receive user data from analytics providers and advertising partners to enhance user experience and improve our services.
Automated Decision-Making
We do not perform automated decision-making or profiling with your data.
Regulatory Compliance
Palette Synthi™ LLC complies with applicable data protection regulations, including GDPR and CCPA.
More Information
For further details, please contact us at policies@palettesynthi.com.